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Mom, wife, yogi, communicator, cook, farmer, foodie, Memphis-San Francisco, animal-lover, forever-student, reader, dreamer, laugher, optimist


Communications | Project Management | Web & Print

UCSF - Department of Obstetrics, Gynecology & Reproductive Sciences
Communications Manager: 2017 - present

• Independently oversees a comprehensive communications program for the Department
• Collaboratively develops and executes organizational communication and market branding strategy
• Sets strategic communications priorities, identifies key audiences, media and technologies
• Designs and implements information campaigns
• Liaises with program teams and consultants to manage project-level communications projects 
• Manages and develops internal and external communications
• Leads efforts to upgrade all of the Department’s communication materials
• Creates and maintains a social media presence 
• Serves as communications consultant to faculty, Divisions, and Department programs
• Works with Department programs to integrate web and social content to assure consistency

UCSF - Institute for Nursing Excellence
Communications Coordinator: 2014 - 2017

• Created web-based teams and communities where nurses can connect, communicate, and collaborate in formal learning and community-building environments
• Redesigned and built UCSF Nursing’s public website; www.ucsfnursing.org. Organized photoshoots across three campuses and updated website architecture and content
• Prepared online learning content for Annual Review curriculum released to over 3,000 UCSF nurses
• Designed graphics for new LMS, Nursing website, and UCSF Nursing email marketing templates
• Redesigned UCSF Nursing Procedure, Policy and Practice-Update templates
• Managed Nursing and Medical Center policy/procedure updates for licensing of Benioff Children’s Hospital
• Managed content of UCSF Nursing intranet, and UCSF Nursing public website

Presidio Hill School, San Francisco | www.presidiohill.org
Communications Associate:  2013- 2014

• Created “Communications Policies” handbook including style guide, blogging policies, SEO strategy, faculty and parent training information, and web content-management responsibilities
• Redesigned weekly electronic newsletter and website equivalent
• Maintained and enhanced website with media-rich content

Sunnyside Elementary, San Francisco | www.sunnysidek5.org
Communications Chair: 2011 – 2013

• Managed team of five volunteers
• Built Communications Strategy and Editorial Calendar for 2012-2013 academic year
• Redesigned and built website, refined information architecture and improved usability
• Created and designed “green” email blast campaign for weekly school-to-parent communications
• Created content for weekly emails; managed production of monthly PTA newsletter

Silverpoint Inc., San Francisco | www.silverpoint.net (now Finalsite.com)
Client Services, Account & Project Management: 2007 -  2012

• Managed over fifty independent school client accounts
• Consulted schools on web trends, SEO, Google Analytics
• Managed homepage and portal redesign projects
• Oversaw project schedules, budgets, design and production work
• Provided support and led training webinars on content management system
• Contributed technical writing and determined style guidelines for help-site
• Enhanced social media presence via postings to blog, Facebook, Twitter, Google+
• Represented company at national and state conferences for independent schools
• Presented “Best Practice” seminars at User Conferences (Los Angeles, and San Francisco, 2011)

Jiva Studios
Web design and implementation: 2001 – 2006

• Designed, optimized and implemented various client websites
• Designed user interface and site architecture
• Created and edited text and graphic content

Campbell-Thiebaud Gallery, San Francisco, 1992-2001
Director of Publications | Exhibitions Coordinator

• Project-managed multiple exhibition catalogs through design, pre-press, and printing processes
• Edited and contributed written pieces to catalogs and newsletters
• Coordinated installation of monthly exhibitions (artist/framer/photographer/preparator)

Education 

San Francisco State University

• Multimedia Studies Program in Web Design, MSP Certification
• Project Management Program, various courses completed

University of Tennessee - Knoxville

• B.A. Sociology, magna cum laude, Phi Beta Kappa

Writing | Content

Writing & Editing Projects

• 2017-present   Regular Departmental communications on behalf of the Chair and Associate Chair
  
• 2016                 Contributor, feature articles, The Gaven Gazette, The San Francisco School magazine
• 2011-12            Writer and editor, Sunnyside Weekly, email campaign
• 2008-12          Technical writer, Schoolsuite.com, online help site
• 2008-12          Regular contributor: Silverpoint Blog, Facebook, Twitter, Google+ accounts
• 2002                Contributor, AOL Digital City Division, Memphis, TN
• 1992-2001      Director of Publications & Exhibitions, Campbell-Thiebaud Gallery, San Francisco
• 2000               Copy/visual editor, Wayne Thiebaud Retrospective, Fine Arts Museums, San Francisco
• 1999                 Writer, feature article, “Mary Robertson,” Campbell-Thiebaud Gallery Newsletter 
• 1998                 Writer, article,  “The Partner Show,” Campbell-Thiebaud Gallery Newsletter
• 1997                 Writer, introduction for 1997 25 Treasures Exhibition, Campbell-Thiebaud Gallery
• 1996                 Volunteer, San Francisco Adult Literacy Program
• 1996                 Copy Editor, Weigand Gallery, Belmont, CA, various publications
• 1990-92          Writer, Press Releases, Joseph Chowning Gallery exhibitions
• 1990-92          Writer, Press Releases, San Francisco Art Dealers Association

Professional Affiliations

• 2017-present    UCSF Drupal Users Group, UCSF
• 2015-present    Communicators Network, UCSF
• 2002-04            Digital Media Co-op Memphis
• 2001-04             SFWOW (Women on the Web)
• 1995-99              Pacific Heights Women Who Write

Honors & Continuing Education

• 2019                 Diversity & Inclusion Certificate Program, University of California, SF
• 2017                 Digital Accessibility for Web, UCSF Accessibility Department, San Francisco
• 2017                 Twitter for Science, UCSF Communicators Network, UCSF, San Francisco
• 2016                 UCSF Communicators Conference, UCSF, San Francisco
• 2016                 Healthcare Communication Transformation, webinar
• 2015                 Presenting Data and Information, Edward Tufte, San Francisco, CA
• 1999                 Zyzzyva, literary magazine writer’s conference scholarship
• 1995                 City College San Francisco, various creative writing courses
• 1995                 Pacific Heights Women Who Write classes
• 1991                  Grant Writing and Strategic Planning Seminars, San Francisco Chamber of Commerce

Marketing | Teaching

Memphis Zoo, Memphis, 2002 and  2004
Development, Marketing & Communications team member

• Assisted with capital campaign for China/Panda Exhibit and the Northwest Passage Exhibit
• Liaison between Zoo Board, Council members and Marketing Department

San Francisco State University, San Francisco, 2001
Teaching Assistant: Final Cut Pro, Flash and Photoshop
Assisted teachers and students in Multimedia Study Program video, animation and graphics courses

Volunteer Work | Extra Curricular

• Diversity Committee member, Department of Obstetrics, Gynecology & Reproductive Sciences
  
• Chestnut School of Herbal Medicine, "Herbal Immersion Program" student, current
• Mindfulness Based Stress Reduction series, UCSF Osher Center, 2016
• California School of Herbal Studies: “Medicinal Herbs - Fall Essentials”, 2015
• The San Francisco School: web redesign committee, 2014-2015
• Ecology & Horticulture One-Year Internship: Alemany Farm, San Francisco, 2010-2011
• Alemany Farm, volunteer:  2009-2013
• Certified Ashtanga Yoga teacher: 2003 - 2006
• Digital Media Co-op Memphis, TN: continuity editor for workshop film, 2002
• Ecostream, San Francisco, CA: intern, multimedia prototype development, 2002
• National Aids Marathon in Honolulu, HI: Created Flash movies and graphic content for team website, 2001
• Fine Arts Museums in SF, CA: Proofreader, “Wayne Thiebaud Retrospective Exhibition”, 2000
• Presidio Alliance, San Francisco, CA: Curated exhibitions benefitting the SF Art Center Project, 1999-2000
• SOMARTS Gallery, San Francisco, CA: Stage manager, multimedia stage production, 1997

Tools

Platforms: Mac and PC
Software: Dreamweaver, Photoshop, Excel, Word, Powerpoint, iMovie
Cloud: Google Docs & Analytics, Basecamp, Salesforce, Facebook, Twitter, YouTube, Vimeo
Web: HTML, CSS, javascript, WordPress, Weebly, Squarespace, Drupal


Contact

• email: wendyturner.sf@gmail.com
• cell: 415.988.2142
• portfolio: www.jivastudios.com
• linkedin: www.linkedin.com/in/wendy-turner-a20b55