I had a breakthrough with the insurance exchange this week. I waited 45 minutes to speak with one of their customer service reps to find out whether or not any subsidies were available to me. He was a fellow with an East Indian accent, and he told me that looking at my application was giving him a headache. I said the same thing was happening to me. Then he discovered that I'd incorrectly selected "Cobra" coverage for myself, M and C. (Cobra is what I have now). He says, (say it out loud or in your head with an east indian accent), "Your problem is, you have snakes in your application. In fact, you have three snakes in it. Let me remove the Cobras for you. There, that's better. I remove the snakes, you get xxxxx thousand dollars. Can I do anything else for you?"
He was a charmer indeed!
He was a charmer indeed!
