Time for the next installment in my series, “Gee Whiz, What Will They Think of Next??”
Last night, my son finally pulled out the front tooth that, for days, had been wobbling and jutting about at unnatural angles. With blood on his chin and pride brightening his face, he triumphantly held up the tiny white wedge of enameled magic. Soon this nugget would be converted into a George Washington (somehow that doesn’t sound as impressive as a Ben Franklin; fortunately, 6 year-olds are easy to impress).
The event merited a call “back home” to Memphis. Better yet, it demanded FaceTime (Apple’s video calling software). Prior to FaceTime, I would have been holding the phone up to my son’s ear and coaxing him to tell Gramma his story. Instead, FaceTime allowed the extreme close-up of his mouth to do all the talking <insert>Gramma squeal</insert> .
Three cheers for the personal connection!
Recently, at Silverpoint's regional Web Strategy Workshops, I was reminded of that other “face-time.” I found myself together with many of the people I spend much of my day talking on the phone to and emailing. In a few instances we were meeting face-to-face for the first time.
It’s surprising that something so simple can be so profound. Sharing an experience with someone, looking into her eyes, or shaking his hand; these things carry a weight that far out-powers the hours logged emailing. It’s what makes the difference when all four phone lines are ringing and the one you pick up has someone you’ve actually met on the other end. It’s the extra bit of patience that a client extends to me when she's anxiously awaiting word on some pressing project. It’s a reminder of our humanity, of respect and courtesy, and of our shared goal of excellence.
Imagine getting all this AND WEB STRATEGY!! You should definitely come to our next round of workshops; we can’t wait to share some face-time with you!
Last night, my son finally pulled out the front tooth that, for days, had been wobbling and jutting about at unnatural angles. With blood on his chin and pride brightening his face, he triumphantly held up the tiny white wedge of enameled magic. Soon this nugget would be converted into a George Washington (somehow that doesn’t sound as impressive as a Ben Franklin; fortunately, 6 year-olds are easy to impress).
The event merited a call “back home” to Memphis. Better yet, it demanded FaceTime (Apple’s video calling software). Prior to FaceTime, I would have been holding the phone up to my son’s ear and coaxing him to tell Gramma his story. Instead, FaceTime allowed the extreme close-up of his mouth to do all the talking <insert>Gramma squeal</insert> .
Three cheers for the personal connection!
Recently, at Silverpoint's regional Web Strategy Workshops, I was reminded of that other “face-time.” I found myself together with many of the people I spend much of my day talking on the phone to and emailing. In a few instances we were meeting face-to-face for the first time.
It’s surprising that something so simple can be so profound. Sharing an experience with someone, looking into her eyes, or shaking his hand; these things carry a weight that far out-powers the hours logged emailing. It’s what makes the difference when all four phone lines are ringing and the one you pick up has someone you’ve actually met on the other end. It’s the extra bit of patience that a client extends to me when she's anxiously awaiting word on some pressing project. It’s a reminder of our humanity, of respect and courtesy, and of our shared goal of excellence.
Imagine getting all this AND WEB STRATEGY!! You should definitely come to our next round of workshops; we can’t wait to share some face-time with you!
